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USAID: Don’t Ask, Don’t Tell

USAID says on its web site: “The effective functioning of our constitutional democracy depends upon the participation in public life of a citizenry that is well informed.” USAID also has signed onto an inspirational document signed by all aid agencies around the world promising full disclosure of information. Anything else would be hypocrisy when the aid donors are constantly preaching to poor country governments that they should be “transparent.”

Which is why we were wondering: why have we still not gotten an answer to questions on USAID reporting on aid tying we first asked USAID five weeks ago? This was in response to our blog on USAID aid tying information on February 24th. We had been having trouble getting ANY response at all from the USAID press office ever since, despite sending no less than nine polite emails (and one slightly less polite email) and equally numerous voicemail messages their way. Our hopes flickered briefly when the USAID press office left us a voice mail on March 13, promising to get back to us right away. Since then, not a word, more emails from us, and … silence.

Bending over backwards, we thought we’d give them another shot, looking for data on USAID assistance broken down by country and by sector (which we easily got in five minutes with one phone call to the British aid agency DFID – see below).

USAID has a general inquiry line, which is supposed to connect you to a “team of knowledgeable information specialists [who] can point you to the sources that have the information that you need.” Thank goodness, a live person answered the phone. But from there, things went downhill. No one whom we were able to speak with in three hours of phone calls and research on the USAID website seemed to really understand our question, and only after many tries did we reach someone who could make a credible guess about which office to direct our questions to.

At one point we were referred to the Congressional Budget Justification, an 873-page document created to request funds from Congress. At another point, we were told that we would need to gather the data from each country desk separately. This would be difficult, since the data provided on each country webpage does not always seem to be uniform or comparable, and most often just refers you back to the mammoth CBJ. USAID’s random aid numbers are so confusing and so scattered that the USAID staff themselves apparently can’t make sense of them, judging by their inability to answer simple questions.

Is it just intrinsically impossible for aid agencies to be responsive to questions and data requests? A few weeks ago, we happened to be looking for data on how much the UK aid agency DFID spends on the type of aid known as budget support, across several African countries. After a few minutes of trying to manipulate some unwieldy OECD data sets, we clicked over to the DFID website. They also had a public inquiry line listed right on the ‘Contact Us’ page. When we dialed the UK number, a live person answered the phone. This person clearly understood the question, and transferred the call directly to another knowledgeable, live person who also understood exactly what we were looking for. She told us where the data was located on the DFID website, and then actually guided us to it in exactly five mouse clicks. We had clear, user-friendly data and a precise answer to our question in less than five minutes.

(We were tough on DFID on their budget support practices, but we praise them to the skies for opening themselves up to public scrutiny so we could discuss the issue at all.)

Why does this matter? Well USAID was right that “a citizenry that is well informed” is one of the only hopes to hold public agencies accountable, and thus improve the likelihood that USAID dollars actually reach some real poor people.

President Obama has inspired great hope by promising improved US government transparency, but maybe USAID ignores the President as much as they ignore the citizens.

Update: USAID has since emailed us back about our sectoral data request! Unfortunately the analyst at the USAID Knowledge Services Center who responded did not point us to any better data sources than those we had already found in our fruitless three-hour quest the day before. On the bright side, though, the email does vastly improve USAID’s track record on answering emails.

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8 Comments

  1. Fred wrote:

    Time for an “Aid Agency Responsiveness Index” perhaps?

    How would it correlate with key aid performance characteristics of the recipients of their aid?

    My sense is agencies low on the index give aid o the least eligible countries using their own criteria or, worse, some agreed criteria like being a democracy, etc.

    Posted April 2, 2009 at 1:40 pm | Permalink
  2. Matt C wrote:

    DFID is notoriously good at getting the public information. Once (out of curiosity!) I sent an e-mail asking where I could find the number of DFID personell in each country post. I sent the e-mail on a Friday afternoon. Monday morning, first thing, was an e-mail reply with a word document with all the information I could ever want.

    However, what is even more important than budget transparency to fellow citizens of OECD countries is budget transparency to recipient governments. In Malawi we had quite a good aid department in the Ministry of Finance which, every year, tried to get the best picture of both on and off-budget aid as possible. They had a fixed deadline for information delivery from the donors, which they were informed of several months in advance. Every year, many of the major donors missed the deadline, gave incomplete or conflicting data, or sometimes didn’t give anything at all.

    They were quick enough when the IMF needed projections, but not when Malawi wanted some answers!

    Posted April 3, 2009 at 2:40 am | Permalink
  3. Till Bruckner wrote:

    Transparency International Georgia is doing research in a similar direction. See http://www.transparency.ge for details. Donors tend to look even less pretty when seen from the ground in recipient countries.

    Suggestion: It would be great if we could get new posts to the Aid Watch blog delivered automatically per email, instead of regularly having to go looking for them.

    Posted April 3, 2009 at 3:41 am | Permalink
  4. Sigma wrote:

    Try this:

    http://www.usaid.gov/policy/budget/cbj2009/101447.pdf

    by country and account (not by sector). Not everything, but at least part.

    Posted April 3, 2009 at 8:38 am | Permalink
  5. Jeff Barnes wrote:

    Bill-

    Knowing a bit about USAID policies, I would guess it is practically impossible to come up with a figure (percentage or number) for the amount of tied aid. For obvious reasons, USAID doesn’t require recipients to report on the share of their budgets that was spent differently because of tying policies, e.g. purchasing preference for US manufacturered vehicles. The US govt ties aid through procurement policies, but often exemptions are granted to the rules (for example if you are operating in a country where American vehicles cannot be easily serviced) or the rules may simply not apply to the nature of the project. Tracking funds spent in a country gets tricky, too because USAID funds a lot of “central” projects that appear in the USAID system as US based projects, but many of these projects spend most of their money on projects in developing countries. I don’t think USAID is hiding this information– they just don’t aggregate expenses this way.

    Posted April 4, 2009 at 1:17 pm | Permalink
  6. Alanna wrote:

    Holden and Elie at GiveWell.org are looking for this information, too. Maybe you should join forces. One thing to consider is contacting the F office at the State Department – the Office of the Director of Foreign Assistance. Their database will probably include the country and sector breakdown of USAID funds.

    Posted April 6, 2009 at 2:00 am | Permalink
  7. David Zetland wrote:

    Maybe they can’t find the numbers because they don’t know what they are doing with the money? Just taking a shot at the most-obvious answer…

    Posted April 6, 2009 at 5:01 pm | Permalink
  8. I don’t mean to offer an apoligy for USAID, but I have been responsible for cataloging data in a government agency and I assure you it is challenging.

    No one wants to be examined and no one wants their activity to compared with another and will find sufficient justification to deny anyone anything.

    When you mix in different languages and different customs I am a little more sympathtic to USAID’s situation than you may be.

    When I started my catalog (and web based program) I thought it to be a 6 month job. I am now 1+ years into the job and easily see another 2 years to complete the effort. It isn’t that the data doesn’t exist – it is the challenge of identifying the correct data source and then extracting the data.

    Good luck with your efforts. 3 hours? Try three weeks…

    TJ

    Posted May 18, 2009 at 4:08 pm | Permalink